Consortia and Joint Programs

In collaboration with Bank of America, the Media Lab has established the Center for Future Banking. This center explores how emerging technologies and insights into human behavior can transform the customers' experience and elevate the role of the bank in their financial lives. Researchers will seek to invent new ways to anticipate the needs and desires of customers down to the level of the individual, to rethink the experience of customer-bank interactions as virtual and physical reality become increasingly intertwined, and finally to leverage the unique position of a bank to make people's lives simpler and more fulfilling. The Center brings together disciplines ranging from behavioral economics, to computer science, to urban design in order to take a truly holistic approach to imagining and realizing new possibilities in banking. Its research will span a wide range of physical and social scales, from one-on-one interactions with customers, to new modes of global transactions.